Tag Archives: bookstore

Customer support – Day 284

I’m a bookseller, and after 30+ years all over the publishing industry, I consider myself pretty knowledgeable. But the customers in the store don’t know that, and there are some long days where you feel like just a faceless clerk. … Continue reading

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Hello, Friend – Day 265

Today I perpetrated a good deed, unbeknownst to me… I was doing a reading and signing of my newest book tonight; an author doesn’t always fill a room, believe me, and tonight was one of those nights. But there were … Continue reading

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Extra credit – Day 247

People ask for crazy stuff all the time in a bookstore. Usually it’s nutty (and wrong) titles, or descriptions of books by color (always a blue or green cover). Today was different: the customer was coy, but I unearthed her … Continue reading

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