Tag Archives: customer

More About the Sweetness – February 7

Lots of you ONE GOOD DEED blog readers have enjoyed my most recent post (February 1) about the World’s Sweetest Customer, but it took even me a few days to realize why my interaction with her affected me so much. … Continue reading

Posted in Uncategorized | Tagged , , , | 3 Comments

The World’s Sweetest Customer – February 1

Some people just get to you. Now anybody who’s worked in retail will tell you, customers are always asking the same ridiculous things: “Can’t you give me a break on this?” “Do you have a coupon I can use?” “How … Continue reading

Posted in Uncategorized | Tagged , , , , , , | 8 Comments

Customer support – Day 284

I’m a bookseller, and after 30+ years all over the publishing industry, I consider myself pretty knowledgeable. But the customers in the store don’t know that, and there are some long days where you feel like just a faceless clerk. … Continue reading

Posted in Uncategorized | Tagged , , , , , | 4 Comments